Knowledge and execution of the recruitment process in the Department of Education in a highly urbanized city

Abstract

This study examined the level of knowledge and extent of execution of recruitment and selection processes within the talent acquisition function of human resource management at the Department of Education (DepEd) in a highly urbanized city. It sought to establish a baseline for strengthening recruitment and selection practices in compliance with existing memoranda, issuances, and directives of the DepEd Regional and Central Offices. A descriptive survey research design was employed. The respondents consisted of 92 non-teaching personnel from the DepEd Schools Division of Baguio City, including city-paid employees assigned to the Schools Division Office. Data were gathered using a researcher-developed questionnaire based on a four-point Likert scale, supplemented by a structured interview guide. Descriptive survey sampling was used, and data were analyzed using descriptive statistics. Results showed that all components of the recruitment process received high levels of agreement from respondents. Likewise, the execution of the selection process was consistently rated as highly implemented, with mean scores falling within the ‘Strongly Agree’ range, indicating strong knowledge and effective execution among non-teaching personnel. The findings suggest that recruitment and selection practices are well implemented; however, sustained reinforcement of standardized procedures remains essential. Insufficient knowledge or inconsistent execution may lead to inefficiencies, reduced transparency, and potential legal or reputational risks. Continuous capacity-building and strict adherence to established policies are vital to maintaining a fair, credible, and effective recruitment system.